Shipping policy
Shipping Policy
Last updated: [19/06/2026]
At Moterohub, we strive to ensure that your order arrives safely and as quickly as possible.
🌍 Shipping Destinations
We ship to customers worldwide.
If, for any reason, we are unable to ship to your location, we will notify you before processing your order.
📦 Order Processing
All orders are prepared once payment has been successfully confirmed.
Processing times may vary depending on the product and current demand.
Most orders are processed within 2 to 5 business days.
🚚 Delivery Times
Delivery times are estimates and may vary depending on the destination country.
Estimated delivery times:
- Spain: 3–7 business days
- Europe: 5–10 business days
- Rest of the world: 7–20 business days
These timeframes are approximate and may be affected by external factors.
🌐 Customs Duties & Import Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by local authorities.
Any such charges are the responsibility of the customer.
Moterohub has no control over these fees and cannot predict their amount.
📬 Order Tracking
When available, tracking information will be provided so you can monitor the progress of your shipment.
Tracking updates depend on the shipping carrier and local postal services.
⚠️ Delivery Delays
While we do our best to meet estimated delivery times, delays may occur due to:
- Customs processing
- Seasonal demand
- Weather conditions
- Carrier-related issues
- Circumstances beyond our control
Moterohub is not responsible for delays caused by shipping carriers, customs authorities, or other third parties.
📦 Lost Packages & Shipping Issues
If your order is lost in transit or experiences a delivery-related issue, please contact us.
We will review each case individually and work to find the most appropriate solution.
📩 Contact Information
If you have any questions regarding your shipment or delivery, please contact us at: